Shawn Eddy

Hillsborough County Public Defender - Tampa, FL

MS SQL Database Administrator / STAC Administrator / AXON Administrator

As a central figure in IT operations, I managed and optimized MS SQL Server databases, developed Power Automate-driven automation solutions, and evaluated AI technologies to enhance system performance and user experience. My responsibilities included leading application upgrades, ensuring data integrity, and streamlining critical business processes.

• Spearheaded MS SQL Server 2016 to 2022 database migration, ensuring seamless data continuity and system reliability for critical Case Management Systems.
• Engineering Power Automate workflows for IT ticketing and a multi-level STAC Change Request approval process, integrating with existing MS SQL databases to automate and streamline operations.
• Migrating over 150 TB of media files, leveraging T-SQL queries for precise data placement and integration into case management systems.
• Evaluating Power Automate for enterprise data sharing system replacement, proposing API-driven data reception and database integration for automated processes.
• Leveraged AI for advanced research, review, and optimization of SQL queries and internal workflows, enhancing operational efficiency.
• Converting legacy InfoMaker and Crystal Reports to SSRS for centralized reporting, improving data accessibility and analytics.
• Conducted strategic review of new technologies, including legal AI systems, to identify tools for improving attorney duties and office productivity.

HA ThirtyOne - Remote

Senior Program Developer

Drove digital campaign execution and web development, ensuring efficiency, compliance, and enhanced user engagement.

• Developed responsive microsites and emails (HTML, CSS, JavaScript, AngularJS, Bootstrap) from design mockups.
• Led multimedia campaign deployment on automated platforms, integrating Web APIs (including Google Maps) to enhance functionality.
• Processed mail list data (CASS, NCOA) for USPS compliance.
• Analyzed campaign performance data to optimize future strategies and improve outcomes.

Robert Half - Tampa, FL

Contract Information Technology Programmer

at Hillsborough County Public Defender

Managed MS SQL Server databases and IT systems, ensuring data integrity, system performance, and user support.

• Administered and optimized MS SQL Server databases, including performance tuning, backup management, index optimization, and ensuring data integrity.
• Supported and upgraded multiple internal web applications and the public and intranet sites.

OnWard - Remote

Contract XMPie Variable Data Programmer

at UNUM

• Developed and enhanced content personalization using variable print logic in XMPie to create variable documents and email templates

Creative Circle - Remote

Contract HTML Email Developer

at FKQ

• Converted complex PDF designs into responsive HTML emails, ensuring consistent rendering across all email clients and devices, with thorough testing using Litmus.

Akcel Construction - Altamonte Springs, FL

Full-Stack Developer

• Worked on converting an outdated Access system to a modern ASP.NET web application, improving functionality and performance. Enhanced query speed with indexing, optimized data structures, and developed T-SQL queries to support efficient database operations.

Graphic Visual Solutions - Greensboro, NC

Web Programmer / Variable Data Programmer / Senior Program Developer

Nov 2009 through Oct 2016

Managed a diverse portfolio of digital marketing operations, web development, and IT support, consistently enhancing efficiency, engagement, and data accuracy.

• Engineered SQL-based automation for variable shipping labels, reducing generation time by 85%.
• Processed mail list data (CASS, NCOA) for USPS compliance.
• Managed and enhanced company websites to improve user experience.
• Developed dynamic variable data products and converted mockups into responsive microsites and email multimedia campaigns.
• Analyzed campaign performance, optimizing strategies based on data insights, leading to a 30% increase in response rates.